NW
NW NW
Networldz
Networldz
Instant Messengers. Networldz99@yahoo.com Networldz99@hotmail.com Networldz99@gmail.com
NW NW
NW
NW
  HYDERABAD
+91-9000544423
+9140 - 40045060
NW
  BANGALORE
Email : info@networldz.com
nw
CCIE Training Bangalore
 
NW NW NW
NW
NW
NW
 
 
News@ CISCO
 
 
More news
 
 
Examination Info.
 
readmore
 
CCNA Voice
 
 
   CCNA VOICE 8.0 (ICOMM) :- (640-461)

Description-

Cisco Voice and Unified Communications Administration (ICOMM) v8.0 teaches learners how to maintain and operate a Cisco Unified Communications solution that is based on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. This course provides the learners with the knowledge and skills to achieve associate-level competency in Cisco Unified Communications.

This course introduces the architecture, components, functionalities, and features of Cisco Unified Communications solutions and describes how daily job tasks, such as system monitoring, moves, adds, and changes are performed on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence.

Prerequisites:-

The knowledge and skills that you must have before attending this course are as follows:

    Working knowledge of converged voice and data networks
    Basic knowledge of Cisco IOS gateways
    Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection


Who Should Attend-

The primary audience for this course is as follows:

    Network Administrators and Network Engineers ,CCNA Voice candidates

Course Outline

   
Provision end users and associated devices

•    Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
•    Create or modify user accounts for Cisco Unified Communications Manager
•    Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
•    Create or modify endpoints for Cisco Unified Communications Manager
•    Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
•    Describe how calling privileges function and how calling privileges impact system features
•    Create or modify directory numbers
•    Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
•    Enable end users for Cisco Unified Presence
•    Verify user features are operational
 
Configure voice messaging and presence

•    Describe user creation options for voice messaging
•    Create or modify user accounts for Cisco Unity Connection
•    Describe Cisco Unified Presence
•    Configure Cisco Unified Presence
 
Maintain Cisco Unified Communications system

•    Generate CDR and CMR reports
•    Generate capacity reports
•    Generate usage reports
•    Generate RTMT reports to monitor system activities
•    Monitor voicemail usage
•    Remove unassigned directory numbers
•    Perform manual system backup
 
Provide end user support

•    Verify PSTN connectivity
•    Define fault domains using information gathered from end user
•    Troubleshoot endpoint issues
•    Identify voicemail issues and resolve issues related to user mailboxes
•    Describe causes and symptoms of call quality issues
•    Reset single devices
•    Describe how to use phone applications



CONTACT US

 
 
 
Top
NW
NW
NW
NW NW NW
 
NW
NW