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CISCO Training Course Details
 
 
CAPPS v8.0 - Integrating Cisco Unified Communications Applications v8.0
 
Duration: 0

Description

  CAPPS v8.0 - Integrating Cisco Unified Communications Applications

Description

Integrating Cisco Unified Communications Applications (CAPPS) v8.0 teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.

Objectives

Upon completing this course, the student will be able to meet these overall objectives:
•    Describe voice-mail integration options and requirements
•    Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
•    Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
•    Implement voice-mail networking using VPIM
•    Implement Cisco Unified Presence and Cisco Unified Personal Communicator

Prerequisites

•    Working knowledge of converged voice and data networks
•    Basic knowledge of Cisco IOS gateways
•    Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection

Who Should Attend

The primary audience for this course is as follows:
•    Network administrators and network engineers
•    CCNP Voice candidates
The secondary audience for this course is as follows:
•    Systems engineers

 
Course Outline
  Configure Cisco Unity Connection

• Choose the appropriate desktop messaging interface for client machines
• Integrate Cisco Unity Connection and Cisco Unified Communications Manager
• Configure Cisco Unity Connection system settings
• Describe call management options
• Configure call routing options
• Configure audiotext applications
• Configure Cisco Unity Connection partitions and search spaces
• Configure account policies, subscriber classes of service, and subscriber templates
• Import user accounts into Cisco Unity Connection
• Troubleshoot Cisco Unity Connection

Configure Cisco Unity Express using the GUI

• Choose the appropriate desktop messaging interface for endpoints
• Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
• Configure Cisco Unity Express system settings
• Configure call routing options
• Configure auto-attendant
• Configure account policies, subscriber classes of service, and subscriber templates
• Import user accounts into Cisco Unity Express from Cisco Unified Communications
Manager Express
• Troubleshoot Cisco Unity Express

Configure VPIM to network Cisco Unity Connection and Cisco Unity Express

• Describe VPIM
• Configure VPIM on Cisco Unity Connection
• Configure VPIM on Cisco Unity Express

Implement Cisco Unified Presence Solution

• Describe the function and operation of Cisco Unified Presence
• Describe Cisco Unified Presence solution components
• Describe the Cisco Unified Presence solution communication flows
• Configure Cisco Unified Communications Manager for integration with Cisco Unified
Presence
• Integrate Cisco Unified Presence with Cisco Unified Communications Manager
• Integrate Cisco Unified Presence with Cisco Unified Communications applications
• Troubleshoot Cisco Unified Presence
 
 
 
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